Frequently Asked Questions



What is your turn around time?

This is dependant on the package being processed. Generally, a photo + floor-plan package will be delivered in 24 hours (1 business day), with Dusk bookings or Virtual additions taking up to 48 hours (2 business days).

How far do you travel?

Max Visuals services Sydney's West & South and is based out of Camden. If you have a listing especially distant you would like to book, just send us a message to discuss it.

What experience do you have?

Max Visuals has been a Property Photography & Video business since 2013, specialising in the field to the present day.

What packages do you have?

Please enquire for a price list, packages can be personalised for each agent.

How do I log into my account?

To login through our website, CLICK HERE. If you have forgotten your password, go through the resetting process at the login screen.

How do I start an account with you?

An account with Max Visuals contains all of your media from each listing in one place. This needs to be initially organised with Max Visuals Admin, please contact us if you are interested.

What are the payment policies for bookings?

Payments are required 14 days from the Invoices date of issue. Failure to process funds a further 14 days after the due date can disqualify any discounts applied to the invoice.